Director of Individual Giving
Despite steady and sustained expansion in recent years among its Corporate Partnerships, Special Events, and Foundation/Grant portfolio, GLAAD’s efforts in Individual Giving have not yet achieved the same pace of growth. The primary accountability of the new Director of Individual Giving is to re-imagine and re-energize a sustainable major donor strategy and program.
In addition to building and managing a major donor portfolio of her/his/their own, the Director of Individual Giving will assume primary responsibility for the development and execution of a comprehensive individual giving strategy, comprising communication and solicitation, email, direct mail, phone, personal visitation, and volunteer engagement.
The Director of Individual Giving will directly supervise the work of at least one Major Gift Officer and will have oversight of supporting initiatives in the areas of development services and donor relations. Working collaboratively with the staff and volunteer leadership she/he/they will assist in identifying prospective major donors, developing stewardship plans, and assuring the combined $1.2 million annual goal for Major Gifts is met.
- Quickly complete an internal review to gain a full understanding of existing and historical individual giving programs, performance, processes, and systems;
- Based on this review – and in partnership with E.V.P. and Senior/Board Leadership as appropriate – develop and implement comprehensive, short- and long-term development strategies to strengthen individual donor support for GLAAD’s mission and program objectives;
- Personally continue to build and manage a portfolio of major donors with capacity to give at the $1,500 and above level and lead by example re, meeting/exceeding financial and activity goals for this portfolio;
- In line with organizational goals, build strategic and tactical plans for tracking, reporting, and ultimately achieving these goals. Monitor expenditures and revenues throughout the year to ensure compliance with budget;
- Hire, train, and supervise a Major Gift Officer;
- Oversee all individual giving and donor relations programs including data entry and management, report writing and generation, gift processing, donor stewardship, and all additional aspects of GLAAD’s donor relations software;
- Work effectively with GLAAD senior Executive, Program, and Communications leaders to identify and cultivate support in target communities and among specialty constituents, including trustees, alumni board members, media, and entertainment executives, among others;
- Develop and implement major donor/major gift strategies – including stewardship activities for current and potential major donors and plans for new lead generation – in support of all GLAAD events and GLAAD media programs/campaigns;
- Oversee the creation of all required collateral for use in support of GLAAD Shareholder's Circle (GLAAD's annual major donor program with current enrollment of more than 200 donors around the country who give $1,500 or more annually);
- Make certain donor names, records, and giving levels are current and accurate for inclusion in annual reports and other donor-recognition documents;
- Assist in building the development team, including identifying and hiring additional team members as necessary/fiscally justified;
- Continue to develop and articulate the case for support to individual donors and prospects.
The successful candidate will be an experienced, self-motivated, and successful nonprofit fundraising professional with a track record of building and maintaining mutually beneficial relationships with individual donors. She/He/They will have well-honed skills in all critical competencies of individual philanthropy, including new donor identification; donor retention, cultivation, and solicitation; donor appreciation/stewardship; gift processing and acknowledgement; and donor/data management systems. (GLAAD uses Raiser’s Edge.)
She/He/They should also be comfortable working in mission-driven nonprofit environment and in close collaboration with people of diverse racial/ethnic, economic, sexual, and gender identities. The successful candidate will also demonstrate an understanding of and commitment to the issues surrounding full LGBTQ inclusion and equality. Other requirements include:
- A minimum of seven years of demonstrated success as a front-line fundraiser who has consistently met and/or exceeded annual revenue goals with an emphasis on securing individual major donor contributions and executing effective donor development events;
- A proven track record of prospecting, cultivating, and soliciting resulting in major individual gifts, including gifts of $1,500 - $100,000+;
- Ability to work cooperatively to achieve common goals and support cooperation, collaboration, and the sharing of information while providing the best quality product available. Continuously upgrade standards to maintain quality in all areas of responsibility;
- Ability to provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement;
- Understanding of database management, gift processing and donor relations;
- Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately;
- Ability to listen carefully to and understand constituents’ needs – both internally and externally – and proactively respond to those needs in a consistent and timely manner;
- Demonstrated ability to think creatively and strategically, to negotiate successfully with internal and external audiences, and to overcome obstacles and foster mutually beneficial relationships;
- Excellent organizational and time management skills, including attention to detail and monitoring progress toward goals;
- A demonstrated history of successfully working with volunteer leaders and self-governing volunteer boards, groups, or committees
- Ability and willingness to travel locally and nationally, as well as work nights and weekends as needed for events or deadlines;
- Proficiency in Word, Excel, and PowerPoint. Must have knowledge of fundraising software, preferably Raisers' Edge.
Bachelor’s degree required. CFRE or other professional fundraising study/training a plus.
The Director of Individual Giving reports Tamara Stewart, E.V.P. of Development (NY). Supervises Major Gifts Officer (to be hired), as well as interns and volunteers.
GLAAD is offering a comprehensive compensation package, including a base salary commensurate with experience and compensation history, and full benefits. Benefits include: organization-paid health benefits for employees including medical, dental, vision; 403(b) retirement plan; escalating vacation beginning with three weeks; paid sick, personal days and holidays; and; flex spending accounts; employee assistance program and life and long-term disability insurance.
To be considered for this position please send your resume and cover letter with salary requirements to:
- GLAAD does not have the ability at this time to provide sponsorship for this position.
- GLAAD does not have the ability to provide relocation benefits to candidates.
- GLAAD is a business casual dress environment.
- Candidates MUST be able to pass both financial and criminal background check.
- The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
- This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.